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Privacy Policy

Privacy Policy

This privacy policy governs information we collect from you when you use any of our services. We may ask you to provide Personal Data when you:

  • contact us, including for interior design services or sales;
  • participate in a call using Microsoft Teams, Zoom, or other tele-conference solution;
  • request information about our products or a quote;
  • apply for a job, or otherwise enter our recruitment or hiring process

How we use Personal Data

We use your Personal Data to:

  • use this website;
  • deliver the products and support you have requested;
  • address accounting an billing questions and activities;
  • for the purposes of identification and authentication for visitors;
  • send communications to you, such as: to contact you about the use of the service, your transaction status (eg. order confirmations), surveys, promotional offers, periodic newsletters and other related communications;
  • execute other actions or processes that may be necessary or useful in order for us to provide the services you have purchased;
  • administer, customise, personalise, analyse and improve our products, services, technologies, communications and relationship with you;
  • enforce our conditions of sale, or separate contracts (if applicable) with you;
  • prevent fraud and other prohibited or illegal activities;
  • protect the security or integrity of our business, or our products or services;
  • take such other actions or perform such other activities as disclosed to you at the point of collection or as required or permitted by law.

Sharing Information

We may share personal data with our Business Partners to carry out transactions you request, to make our business more responsive to your needs, to provide you with information about our products and services, or for research and analysis.

Except as described in this policy, Stanbridge Interiors will not give, sell, rent, share or loan any personal information to any third party other than as outlined in this Policy. More specifically, here are the reasons and circumstances where we share your Personal Data:

  • Legal reasons: we may disclose Personal Data to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary to enable us to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by the law. In certain situtations, we may be required to disclose Personal Data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
  • Business transitions: if Stanbridge Interiors is involved in a merger, acquisition, or sale of all or a portion of its assets, or a corporate reorganisation or any other action or transfer between Stanbridge Interiors entities, your information may be shared with the new successor entity for continuation of service, as well as any choices you may have regarding your Personal Data.
  • Testimonials: customer testimonials posted on our website may contain Personal Data. We obtain a customer's consent via email prior to posting the testimonial to post that customer's name along with their testimonial. A customer may always withdraw such consent by emailing info@stanbridgeinteriors.co.uk.
  • Recruiting and hiring: we process your Personal Data, such as contact, job applicant data and biographical data, to assess your application and to evaluate and improve our recruitment system, our application tracking and our recruitment activities. You may also provide us with sensitive information like your Social Security number or government identifier and other Personal Data in connection with your job application. We may use your Personal Data to communicate with you regarding your application for employment in connection with opportunities at Stanbridge Interiors that appear over time that we believe may be of interest to you. We also use your Personal Data to send you new hire and employee experience information. We may verify your information, including through reference checks and, where allowed, background checks.

Breach Notification

Stanbridge Interiors takes its responsibility for managing security and compliance very seriously and has established policies, processes and controls designed to ensure the protection of your Personal Data, including a variety of security strategies intended to prevent unauthorised access to your Personal Data. For further information, contact info@stanbridgeinteriors.co.uk.

Stanbridge Interiors evaluates and responds to reports of incidents that might involve unauthorised access to Personal Data. If we become aware that Personal Data has been compromised we report any such action or activity to you in accordance with prevailing legal and/or contractual requirements.

Selecting Communication and Marketing Preferences

You may choose to receive or not receive marketing communications from us by indicating your preferences. If you would prefer not to receive future marketing communications or wish to change or modify information previously provided or delete inaccuracies, please contact us at info@stanbridgeinteriors.co.uk. Upon receipt of your request, your information will be updated as soon as possible, but no later than ten days after our receipt of your request. We will respond to all requests to access to your Personal Data within 30 days.

We will retain your Personal Data for as long as your account is active or as needed to provide you services and as necessary to comply with our legal, regulatory or compliance obligations. Even if you opt out of receiving marketing communications, we may still communicate with you in connection with servicing any existing account you may have or fulfilling a request from you.

Targetted Email Marketing

Some marketing you receive, including email marketing, may also be personalised. Information gathered in this way may be used to personalise and customise future email marketing messages you receive. You may opt out of this use by clicking on the unsubscribe link provided in every personalised email marketing message you receive from us.

General Cookies

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive or other data storage device. Once you agree, the file is added. Cookies allow websites to respond to you as an individual. The website can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use two cookies which are essential to the running of this site. One stores the viewer's choice regarding the setting of cookies (this lasts for 1 year unless deleted by the user via their browser settings), and the other is a session cookie which allows use of the functionality of site for the duration of that browser session, at the end of which it is deleted. Neither cookie allows any tracking or analytics.

If you continue to use the site, these cookies will be set.

You can choose to accept or decline cookies using the slide-up panel at the bottom of our website. You can change your preferences at any time by clicking on the Cookies link in the footer which will redisplay the slide-up panel.

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